Privacy Policy

At K.P.H. Dream Cricket Pvt. Ltd. and Punjab Kings, we are committed to respecting the privacy rights of our customers and all visitors to our website.

Your privacy is important to us and we aim for our website to be a safe and enjoyable environment for our audience. We respect and safeguard the personally identifiable information (“Personal Information”) we receive and collect from you on our website and in the course of our other interactions online.

This Privacy Policy (“Privacy Policy”) explains:

  • What information we may collect about you online?
  • The use and role of cookies and similar technologies on our website?
  • How we will protect and use information we collect about and from you?
  • The circumstances in which we might disclose your details to anyone else
  • When we may use your details to contact you and
  • How you may request deletion of records of your personal information?
  • How you can be sure the information we hold about you is accurate and current?

This Privacy Policy was last modified on 26th October, 2021.

Information Gathered

In general, you can visit our website without telling us who you are or revealing any Personal Information about yourself. However, you may not be able to access certain areas or services that require registration or need us to know who you are and/or other information about you.

Information that we collect from you will vary depending upon the activity you seek to engage in and may include without limitation your name, email address, phone number, mobile number, home address and birth date, age, gender, and your answer to the security question in respect of your account on our website. In addition, we may collect demographic information, information about your computer, hardware, software, platform, media, Internet Protocol (IP) address and connection, information about online activity such as feature usage and click paths and other data that you may provide in surveys or online profiles. We may combine demographic information with Personal Information to tailor our offerings or web pages to your preferences or interests.

Personal Information

Personal Information means any information that may be used to identify you and that is not otherwise publicly available, including, but not limited to, your first and last name, home or other physical address and an email address, phone number or other contact information.

We may collect Personal Information from you when you register for our fan club, purchase merchandise from our store, register for any of our services or otherwise voluntarily provide such information. We may also use your name and email address to send you team news and updates and messages from the team’s owners, partners and sponsors. You should let us know if you would like to unsubscribe from these communications at any time in the manner described in any such communication.

We will retain your Personal Information for as long as is necessary for the purposes set out in this Privacy Policy. The retention period of your Personal Information may vary in accordance with the purpose of retention. For queries in this regard, please write to us at

If you choose to use any referral service we provide to “tell-a-friend” about our products or our website, we will ask you for your friend’s name and email address. We will then send your friend an email on your behalf inviting him or her to visit the site or check out our offerings. We will store your friend’s name and email for a short period for the sole purpose of sending this email and for redundancy checking, to be sure that your friend does not receive multiple copies of the same email message. We do not keep or use this information for any other purpose. Whatever the purpose may be, we will only collect information to the extent reasonably necessary to fulfill your requests and our legitimate business objectives.

Except for your account password, answer to the security question of your account, gender, and any financial information you may choose to share, PBKS does not collect any Sensitive Personal Information (“SPI”) in the course of providing the services. SPI means personal information such as your password; physical, physiological and mental health condition; medical records and history; biometric Information, sexual orientation and financial information (such as bank account details or credit card numbers). SPI collected by PBKS shall not be disclosed without your express consent, save as otherwise set out in this Privacy Policy or PBKS's Terms and Conditions or as provided in an agreement between PBKS and you or as required by law. It is clarified that this condition shall not apply to publicly available information, including SPI, in relation to you on the website.

You acknowledge that in the course of providing the services, PBKS may receive SPI from content posted on the website, and hereby consent and agree to allow PBKS to store and display the SPI collected in this manner on the website and disclose it in the same manner as the content available on the website.

Cookies and Other Tracking Technologies

Some of our web pages may also utilise “cookies” and other tracking technologies. A “cookie” is a small text file that may be used, for example, to collect information about your activity on our website. Some cookies and other technologies may serve to recall Personal Information previously indicated by you. Most browsers allow you to control cookies, including whether or not to accept them and how to remove them. You may set most browsers to notify you if you receive a cookie, or you may choose to block cookies with your browser, but please note that if you choose to erase or block your cookies, you may need to re-enter your original user ID and password to gain access to certain parts of our website.

Tracking technologies may automatically record information such as Internet domain and host names; other information about your geographic location; IP addresses; browser software and operating system types; CPU type; your manner of connecting to the Internet (e.g., connection speed through narrowband or broadband access); click paths; and dates and times that our website is accessed. Our use of cookies and other tracking technologies allows us to improve our website and your web experience. We may also analyse information that does not contain Personal Information for trends and statistics.


Our services and our website are intended for a general audience. The products or services offered on our website are not intended for purchase directly by children. If you are a child under the age of 18 and desire to use this website or purchase our products or services, please request your parent to register with us and to complete the transaction. Any use of this website or any of its features by a child under the age of 18 must be with parental supervision. We do not contact children under the age of 18 about special offers or for marketing purposes without a parent’s permission. We do not ask a child under age of 18 for more Personal Information, as a condition of participation, than is reasonably necessary to participate in a given activity on our website.

Uses of Personal Information

We may use Personal Information and other information received and collected from you to provide the services you may have requested, including creation of a publicly accessible profile on our fan club, services that display customised content to you and to contact you upon your request and when otherwise necessary. We may also use Personal Information for auditing, research and analysis, and to operate and improve our services. In some circumstances, we may share aggregated non-personal information with third parties. When we use third parties to assist us in processing your Personal Information, we require that they comply with our Privacy Policy and any other appropriate confidentiality and security measures. We may also share information with third parties in limited circumstances, including when complying with legal process, preventing fraud or imminent harm, and ensuring the security of our network and services. Where we propose to use your Personal Information for any other uses, we will ensure that we notify you first. You will also be given the opportunity to withhold or withdraw your consent for your use other than as listed above.

Deletion of your Personal Information

You have the right to request through written communication, deletion of the records of your Personal Information (and not of other users) in our possession.

To request deletion of records of your Personal Information in our possession, please write to us at Please note that we may request you to provide additional information to confirm your identity before deleting any records of your Personal Information. In some cases, deletion may be accomplished through de-identification of the Personal Information. If you choose to delete records of your Personal Information, please note that you may not be able to:

  • use access certain areas of our website, that require your Personal Information to access; and
  • access certain services which require the usage of your Personal Information to function.

You acknowledge that PBKS may retain one (1) copy of your Personal Information on our servers solely for the purpose of monitoring compliance with our obligations under this Privacy Policy.

You also acknowledge that we may delay/decline any request to delete your Personal Information records in certain situations, such as if the retention of Personal Information records is necessary to comply with a legal obligation, or to exercise our rights or remedies under law or contract, or to exercise or defend a legal claim against us.

Confidentiality and Security

We will keep confidential and protect your Personal Information except where disclosure is required or permitted by law.

We follow generally accepted industry standards to protect the Personal Information submitted to us, both during transmission and, once we receive it, for storage and disposal. When you enter sensitive information on our registration or order forms, we encrypt that information using secure socket layer technology (SSL). All information we gather is securely stored within databases controlled by us. The databases are stored on servers secured behind a firewall; access to the servers is password-protected and is strictly limited. No method of transmission over the Internet, or method of electronic storage, is 100% secure, however. Therefore, while we strive to use commercially acceptable means to protect your Personal Information, we cannot guarantee its absolute security.

We limit access to Personal Information to employees who we believe reasonably need to come into contact with that information to provide products or services to you or in order to do their jobs.

Third parties provide certain services available on our website and on our behalf. We may provide information, including Personal Information, to third-party service providers to help us deliver our products, information, and services efficiently and effectively. Service providers are also an important means by which we maintain our website and mailing lists. We will take reasonable steps to ensure that these third-party service providers are obligated to protect Personal Information on our behalf through confidentiality agreements and otherwise. We do not intend to transfer Personal Information without your consent to third parties who are not bound to act on our behalf unless such transfer is legally required. Similarly, it is against our policy to sell Personal Information collected online without consent.

If you choose to provide us with your Personal Information, we may transfer that Personal Information from your country or jurisdiction to other countries or jurisdictions around the world. Your Personal information may be collected and stored on servers located in the territory of India and such other countries as we may disclose from time to time.

Third Party Websites

If you click on a link to a third-party site or otherwise leave the PBKS website you will go to a website that is outside our control. Because we cannot control the activities of third parties, we cannot accept responsibility for any use of your Personal Information by such third parties, and we cannot guarantee that they will adhere to the same privacy and security practices as we do. We encourage you to review the privacy policies of any other service provider from whom you request services. If you visit a third-party website that is linked to our website, you should consult that website’s privacy policy before providing any Personal Information.

Contacting You

We may contact you using the Personal Information you have given us:

  • in relation to the functioning of any service you have signed up for in order to ensure that we can deliver the services to you;
  • where you have opted to receive further correspondence;
  • to invite you to participate in fan contests or surveys about the team or related matters (participation is always voluntary); and
  • to provide you information about our team news, team events, partner promotions, sale of team-related products and services, except where you have specifically requested not to receive this.

Change of Control

In the event that ownership or control of PBKS was to change, your Personal Information may be transferred. If such a transfer results in a material change in the use of your Personal Information, PBKS will provide notice about the choices you have to decline to permit such a transfer.


To the extent that you do provide us with Personal Information, we wish to maintain accurate and current Personal Information. Where we collect Personal Information from you on our website, should you need to update or correct that Personal Information, please contact us and we will make reasonable efforts to incorporate the changes in your Personal Information that we hold as soon as practicable. You can obtain the information we currently hold on you by emailing PBKS at We will use our best efforts to send you the information within 14 days of receipt of your email.

Consent; Amendments; Law

By using this website, you consent to the terms of this Privacy Policy and to our use and management of Personal Information for the purposes and in the manner given above. Should this Privacy Policy change, we intend to take every reasonable step to ensure that these changes are brought to your attention by posting all changes prominently on our website for a reasonable period of time.

Your visit and any dispute over privacy are subject to this Privacy Policy and the laws of India and the courts of Chandigarh, India shall retain exclusive jurisdiction.